The end of 2024 marked the closing of an incredible chapter for Ilala Lodge Hotel as we bid farewell to Peter Msindo, a beloved member of our hotel family, who retired after 33-years of service.
Peterโs story is so closely intertwined with the very essence of Ilala Lodge Hotel that it is almost impossible to imagine our every day without him. On 1 March 1991, as we opened our doors for the very first time, Peter was there, stepping through them as our front porter and beginning what would evolve into a long and fruitful career. Over the years, he became a living testament to dedication, growth, and exceptional service – qualities that have defined his time with us and left an indelible mark on Ilala Lodge Hotel.
Peterโs unwavering commitment and natural leadership abilities allowed him to rise through the ranks with grace. In 1999, he was promoted to Head Porter, and not long after, he transitioned to our front desk team.
For nearly 25 years, Peter greeted countless guests with the warm, welcoming smile that became his signature and the hallmark of Ilala Lodgeโs hospitality. Whether it was offering directions, sharing local insights, or simply making a guest feel truly at home, his genuine kindness made all who entered our doors feel like part of the Ilala family.
Born and raised in Mhondoro, near St Theresa Nyanda School in Zimbabwe, Peter has always maintained a deep sense of humility and family. His unwavering dedication to Ilala Lodge never took away from his role as a loving husband, father to four children, and proud grandfather to five grandchildren. His family values have always shone through, not only in how he cared for his own but also in the way he treated every guest and colleague as part of his extended family. His approach to hospitality was not just professional, it was personal – built on the same love, respect, and care that he showed those closest to him.
As Peter embarks on this new chapter of his life, we celebrate not just a colleague, but a true cornerstone of Ilala Lodgeโs legacy. His exceptional service and heartfelt hospitality have shaped the heart and soul of our hotel. However, his impact will continue to resonate in the way we serve our guests and welcome visitors to Victoria Falls.
Peter, thank you for your 33 years of dedication, hard work, and unwavering positivity. You have touched the lives of countless people and made Ilala Lodge Hotel feel like a second home to all of us. We wish you a retirement filled with well-deserved joy, relaxation, and precious moments with your family.
You will always have a special place in the heart of your Ilala Lodge family, and we will carry your legacy of warmth and generosity forward with us.
Farewell, Peter. We miss you already!