Celebrating Decades of Dedication at the Palm Hospitality Group - Ilala Lodge
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Celebrating Decades of Dedication at the Palm Hospitality Group

By Ilala Lodge on April 26, 2024

At Palm Hospitality Group, we take immense pride in our team of dedicated professionals who have been the driving force behind our success. Their unwavering commitment, hard work, and loyalty have been instrumental in shaping our organisation into a renowned name in the hospitality industry both at Ilala Lodge Hotel and the Palm River Hotel.

During an in-house ceremony held at Ilala Lodge Hotel, we commemorated the incredible journeys of a few of our longest-serving employees who have been with the group for more than 20, 25, 30, and even 35 years.

 

20-25 Years of Service: Paving the Way for Growth

Tendai Ndlovu, Dainocious Zula, Ranganai Shumba, Reggie Ncube and Qhubani Ncube and Tracy Baard have served the company for an impressive two decades. While Cephas Ndlovu, Patson Ndlovu, Thando Ncube, Patience Mpofu, and Jane Masamba have each dedicated a quarter-century of their lives to the Palm Hospitality Group. Their stories are a testament to the incredible growth opportunities that our company offers.

Cephas Ndlovu’s journey began as a bouncer at what used to be the hotelโ€™s nightclub and has evolved through various roles, including a kitchen porter, head gardener, and his current position as a laundry hand. Patson Ndlovu has been a dedicated gardener for the past 25 years, nurturing the beautiful landscapes that define Ilala Lodge Hotel.

Thando Ncube’s career has been a remarkable ascent, starting as a waiter at Ilala Lodge Hotel and progressing through roles from a switchboard operator, receptionist, reservationist, through to becoming our esteemed Debtors Clerk.

Patience Mpofu’s culinary expertise has been honed over the years, as she climbed the ranks from a Commie Chef to her current position as Senior Sous Chef, ensuring our guests experience the finest dining experiences.

Jane Masamba’s journey is a true inspiration, transitioning from a curio shop attendant to in-house activities consultant, then onto the activities consultant manager and then the hotelโ€™s Deputy General Manager. From here Jane continued to progress as she seamlessly filtered into her current role as the Hotel General Manager, overseeing the operations of our iconic Ilala property.

30 Years of Service: Pillars of Dedication

Dumisani Lunga, Kanyeka Muleya, Charles Ndlovu, and Dingumuzi Masuku have each devoted three decades of their lives to the Palm Hospitality Group, showcasing their unwavering loyalty and commitment.

Dumisani Lunga’s journey began as a laundry hand, and he now serves as our esteemed Head Front Porter, ensuring a warm and welcoming experience for every guest.

Kanyeka Muleya’s versatility has been a significant asset, as she has held various positions, including a laundry hand, bedroom hand, wine steward, receptionist, reservationist, night auditor, debtors clerk, and now serves as our Group Revenue Controller.

Charles Ndlovu’s career started at the Zambezi Leather Workshop as an assembler, and he now plays a vital role in our security team, ensuring the safety and well-being of our guests and staff.

Dingumuzi Masuku’s journey began in our kitchens as a porter and has since spanned roles such as a barman, head barman, acting bars manager, and bars/stock manager, before transitioning to his current position as a storeman.

35 Years of Service: Unwavering Loyalty

Siyatimba Muleya’s exceptional dedication to the Palm Hospitality Group spans an incredible 35 years. He joined us as a stores clerk at the Zambezi Leather Workshop and has since held positions as a storeman and now serves as a valued member of our security team.

At the Palm Hospitality Group, we are immensely grateful for the extraordinary contributions of these individuals and the countless others who have chosen to grow with us. Their stories are a testament to our commitment to providing exceptional learning and development opportunities, fostering an environment where talent can thrive, and recognising the immense value of our team members.

As we celebrate these milestone achievements, we reaffirm our dedication to creating a workplace where every individual can unlock their full potential and be a part of our ongoing journey of excellence.

Nurturing Talent, Fostering Growth

The remarkable journeys of our long-serving employees are a direct reflection of the Palm Hospitality Group’s unwavering commitment to nurturing talent and fostering personal and professional growth. We firmly believe that our people are our greatest asset, and investing in their development is key to our continued success.

Through customised development programs tailored to each individual’s strengths, aspirations, and career goals, we have empowered our team members to unlock their full potential. The organisation actively promotes internal career progression, enabling employees to explore diverse roles and responsibilities across its two luxury properties, fostering a culture of continuous learning and job satisfaction.

The remarkable success stories of Cephas Ndlovu, Thando Ncube, Patience Mpofu, Jane Masamba, and many others are a testament to the transformative power of our development initiatives. Their journeys serve as inspiration for our entire team, reinforcing our commitment to investing in their growth and empowering them to reach new heights in their careers.

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